Update: Current Weather Conditions

Posted on 1st March 2018 by

We are pleased to say that although the current snowy weather conditions have certainly made life more difficult, they haven’t made it impossible, and thanks to the hard work and dedication of our teams at both our Sheffield store and warehouse, we have managed to stay open and operational!

We are currently working hard to ensure we can dispatch as many outstanding orders as possible today (Thursday 1st March) and tomorrow. However, in some cases, due to the weather conditions on the roads approaching our warehouse, we have been unable to take deliveries from our suppliers, and yesterday our couriers were unable to collect parcels that are ready for dispatch.

Naturally, both Rich Tone Music employees and our couriers are at the mercy of the current weather, and therefore we can not guarantee that your outstanding order will be dispatched on the expected day. If you are unsure as to whether or not to expect your order, please contact us via email or phone and we will advise you as best we can.

For any special orders that haven’t yet arrived at our warehouse, there may also be further delays, as many – if not all – of our suppliers have also been affected. Again, please contact us if you are unsure of your order’s current status and we will do our best to help.

For customers wishing to visit us at our Sheffield store, we are open for business as usual and expect this to remain the case both tomorrow (Friday 2nd March) and Saturday (3rd March). If anything happens to change or the weather worsens, we will of course be sure to make announcements here on our website as well as across our social media channels.

We’d like to thank all of our customers for their patience and understanding in the current conditions; stay safe, and if you can, enjoy the snow!

Rich Tone Music in the Snow - Feb 2018

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Rich Tone Music Ltd is a company registered in England with company number 05285423 and VAT Number 870 3855 09