Customer Service Update – Email Response

Posted on 26th May 2018 by

Customers may be noticing a longer response time than normal when contacting us via Email.

We are experiencing some technical issues with our mail servers which is restricting the ability of our customer support and sales teams to respond in the timescales we normally hold ourselves to.

Your enquiries are important to us and we apologise for any delay while we deal with the technical problem. Rest assured our IT team are working hard behind the scenes to restore full service as quickly as possible.

We will be open on Bank Holiday Monday 28th April as normal from 10am in the morning. And if your query is urgent, please give us a call on 0114 362 77 77.


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Rich Tone Music Ltd is a company registered in England with company number 05285423 and VAT Number 870 3855 09