Corona Virus Update: Store Closed, Online Only

Posted on 24th March 2020 by

Given the latest information we have on tackling the coronavirus outbreak, we have now closed our Sheffield store completely until further notice.

  • You will no longer be able to reserve and collect items from the shop.
  • Our customer service and mail order staff will still be operating as normal, of course many have been working from home where applicable.
  • All our current stock can be viewed and ordered for delivery as usual online at
  • We remain open for mail order and we can arrange collection of any Sell Your Gear items. Please do not bring items to the store to trade in without prior arrangement.
  • Our warehouse is running as normal, with additional protocols in place for safe working distances and hygiene routines.

We really appreciate your support during these uncertain times. The health and well-being of our staff, customers and extended families are of the highest importance and we want to do all we can to help. We remain open for mail order purchases and we are still buying in lots of Sell Your Gear items each day so please keep an eye on our site.

All our online and customer service channels are running as normal, so you can still order for home delivery and receive sales or customer service advice on the phone and via email.

Telephone: 0114 362 7777




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Rich Tone Music Ltd is a company registered in England with company number 05285423 and VAT Number 870 3855 09