1st June: Sheffield Store Open For Reserve & Collect

Posted on 29th May 2020 by

Great news! Our Sheffield store is currently open for Reserve & Collect orders.

We want to say a huge thank you to all our customers for supporting the business either online or those who have taken advantage of our Reserve and Collect and Sell Your Gear Collection services over the last few months. It’s been wonderful to see your response and has really helped keep Rich Tone Music going through this difficult time.

There will be more announcements coming in the next week or so regarding the full store reopening to customers, which we have scheduled for the 15th of June. We will be taking necessary precautions so please read the guidelines before paying us a visit.


We want to ensure our store remains a safe environment for all. Find the list of measures we are taking below:

  • Our store is only open for Reserve & Collect which will mean you are not able to browse our Sheffield at this moment in time. Stay tuned for more news regarding our 15th June opening.
  • We have created a controlled collection area at the shop entrance where goods can be paid for and collected from during our normal opening times. This area allows for the recommended 2 metres social distancing between individuals.
  • Our staff will be on hand to discuss any details and items can be checked in this area but there may be a need to limit numbers at busy times. If possible please email or call in advance of collecting so we can make it a smooth process.
  • We are continuing our increased cleaning and hygiene procedures in store. We also ask for customers to wash hands on arriving at and leaving the store – there is plenty of handwash and sanitiser available at the door.
  • All our current stock can be viewed and reserved for collection online at www.richtonemusic.co.uk
  • We of course remain open for mail order and can arrange collection of any Sell Your Gear items. Items you are selling can be brought to the store, received and paid for in the collection area with prior arrangement.

We really appreciate your support during these uncertain times. The health and well-being of our staff, customers and extended families are of the highest importance and we want to do all we can to help. We remain open for mail order purchases and we are still buying in lots of Sell Your Gear items each day so please keep an eye on the website.

All our online and customer service channels are running as normal, so you can still order for home delivery and receive sales or customer service advice on the phone and via email.

Telephone: 0114 362 7777

Email: sales@richtonemusic.co.uk

Web: www.richtonemusic.co.uk

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Rich Tone Music Ltd is a company registered in England with company number 05285423 and VAT Number 870 3855 09